Overview
ngdomain ("we", "us", "our") provides domain registration and related services for the .ng namespace. This policy explains what information we collect when you use our website and services, how we use it, and the choices you have.
We use your information to
- Register, renew and transfer domains on your behalf, and submit the registrant details NIRA requires.
- Process payments and send order confirmations, invoices and renewal reminders.
- Provide customer support and respond to enquiries submitted through our contact and support forms.
- Detect and prevent fraud, abuse and security incidents.
- Improve our website and services, including through aggregated, non-identifying analytics.
Information We Collect
We collect the information you provide directly — name, email, phone number, billing address and payment details — plus technical information such as IP address, browser type and device information, and basic usage analytics (pages viewed, searches performed).
Data Security
We use industry-standard safeguards, including encrypted connections (HTTPS) and access controls, to protect your information. Payment card details are handled by our payment processor and never stored on our servers.
Cookies and Tracking Technologies
We use cookies and similar technologies to keep you signed in, remember your preferences (such as theme and currency), and understand how visitors use our site through analytics.
Your Rights
You may request a copy of the personal data we hold about you, ask us to correct inaccuracies, or request deletion where we are not required to retain it (for example, by law or for an active domain registration). Contact us using the details below to exercise these rights.
Contact Us
Questions about this policy can be sent to support@ngdomain.ng or via our support page.